Support Policy

Shipping & Returns

Last Updated: July 1, 2026

5.1 Shipping Coverage

Bombay & Beyond currently ships across India. International shipping may be introduced in the future and will be announced on our website.

5.2 Processing Time

All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays). Orders placed on Sundays or public holidays will be processed the next business day.

5.3 Delivery Timelines

Metro Cities:2–4 business days (Mumbai, Delhi, Bangalore, etc.)
Tier 2 & 3:4–6 business days
Remote Areas:6–10 business days

* These are estimated timelines. Actual delivery may vary due to courier delays, weather conditions, or unforeseen circumstances.

5.4 Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS and email. You can track your order on our website or the respective courier partner's portal.

5.5 Failed Delivery

If delivery is unsuccessful after 3 attempts, the package will be returned to us. We will contact you to rearrange delivery. Additional shipping charges may apply for re-delivery.

5.6 Damaged in Transit

If your order arrives damaged, please take photographs immediately and contact us within 24 hours of delivery at info@bombayandbeyond.in. Do not discard the packaging as it may be required for the claim process.